In 2016, Migros planned a new residential building with a shopping centre on the Schönenbrunnen site in Belp. The project description of the shopping centre also included a pharmacy. For this reason, and with the aim of securing the Belp site, we decided to become active and plan a third pharmacy in addition to our two existing pharmacies in Belp. For this purpose, a 180 m2 area was put up for rent in the new shopping centre.

We then looked for a suitable partner for the realisation of our plans, the design and implementation of the new pharmacy. Based on recommendations from colleagues whose new buildings and renovations we visited, we became aware of GSD (Global Shop Design) – represented by Pia Koefoed –, and we decided to cooperate with GSD.
We liked GSD’s concept proposals from the beginning. They met our expectations to the fullest extent and promised an exciting realisation. Tailored to the conditions in a shopping centre, we wanted the largest possible area for sales and the presentation of goods. Thus, the back office had to be reduced to the bare essentials. The warehouse was to be fully integrated into an automated picking system, as neither basement nor other storage rooms were available. The consultation room as the only lockable room had to be multifunctional, i.e. also serve as an office, discussion, make-up and vaccination space. The ground plan that was presented to us was immediately convincing, and we were able to incorporate and implement all our ideas with regard to functionality. The materialisation and the lighting concept was also very convincing. Due to the visual displays developed by GSD, it was easy for us to imagine our future pharmacy.
Except for the time pressure and the difficult parking situation, we experienced the implementation phase positively without too many surprises. GSD was on site, managing and coordinating the collaboration with the local craftsmen. We would especially like to emphasise our satisfaction regarding the cooperation with the local team of electricians who were very flexible. The cooperation with the team of carpenters also worked very well, and we were very satisfied with their work.

Today – two years later – we still like our GSD gem, the Schönenbrunnen pharmacy, very much, and we would have hardly done anything differently. The shop with the parquet wooden flooring conveys a warm and pleasant shopping atmosphere. Furthermore, working in the pharmacy is extremely pleasant, despite the relatively limited space in the back office which requires good organisation. We are completely satisfied, and we are still absolutely convinced of the way the pharmacy has turned out. The many compliments from our customers prove that we have also met their taste. And after all, the sales performance is also pointing in the right direction.